# Al Serra Cadillac - Detailed Adviser Profiles > Organization: Al Serra Cadillac > Team Site: https://alserracadillac.adviserly.com > Dealership Homepage: http://www.alserracadillac.com Companion to [llms.txt](https://alserracadillac.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Anquan Clemmons - Profile: [https://alserracadillac.adviserly.com/anquan-clemmons](https://alserracadillac.adviserly.com/anquan-clemmons) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2015-03-02 - Rating: 4.9 stars (655 ratings, 416 reviews) - Lifetime vehicles sold: 2027 - Lifetime vehicles serviced: 20 - Recent vehicles sold: 22 - Recent vehicles serviced: 1 - Sales specialties: CR-V, ESCALADE, GRAND CHEROKEE, XT5, XT6 - Service specialties: CR-V, G6, ODYSSEY - Call: 810-953-1776 New to auto industry, but I’ve built strong reputation based on my work ethic. Grand Blanc-raised. Always upfront with customers, passionate about achieving their goals. Detroit Lions superfan! Love to play basketball & golf. Recent reviews: - 2026-04-20 | 5.0/5 | Lorene B. — Oh my goodness Mr Anquan was really wonderful very professional and blessed me with a beautiful car, he's always been so kind to me, Only one complaint I didn't get mates for the car and I did have some milage on the car over two thousand. But when it's time for another car I want Mr. Anquan Clemons .,. Amen 🙏🏾,💗 - 2026-01-21 | 5.0/5 | Veronica S. — I’ve worked with Anquan over the last several years. He came highly recommended by a family member. Anquan has helped me in all aspects of leasing and purchasing automobiles. Taking time to answer each and every question with professionalism and dedication. - 2026-02-22 | 5.0/5 | Connie P. — Excellent! Great service, great follow up and attention to detail. Anquan listened carefully to what I was looking for and why. He then found the perfect car. I never felt pressured and he explained every detail. ### Anthony Young - Profile: [https://alserracadillac.adviserly.com/anthonyyoung](https://alserracadillac.adviserly.com/anthonyyoung) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2008-04-07 - Rating: 5.0 stars (678 ratings, 476 reviews) - Lifetime vehicles sold: 1666 - Recent vehicles sold: 18 - Sales specialties: CT5, ESCALADE, XT4, XT5, XT6 - Call: 810-603-3504 I've been in the sales industry for over 25 years & have enjoyed every moment! I have 4 daughters at home, they keep me very busy. If there is anything I can assist you with please feel free to contact me. I'm located in the Cadillac building. Recent reviews: - 2026-03-19 | 5.0/5 | Senita J. — Anthony Young is a great salesman. My overall experience w/ Anthony was excellent as always, he walked me thru every step and made my experience easy, smooth and enjoyable. He's knowledgeable, friendly and very kind hearted - 2026-03-15 | 5.0/5 | Judith A. — Anthony was very helpful and patient with showing me how everything worked on the car. He is an expert and I felt confident driving away. - 2026-04-10 | 5.0/5 | Melvyne H. — My experience with Anthony Young has been the best i have worked with in sales.I have appreciated every thing that has been done for me. ### Gary LaMay - Profile: [https://alserracadillac.adviserly.com/gary-lamay](https://alserracadillac.adviserly.com/gary-lamay) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 1998-03-09 - Rating: 4.9 stars (537 ratings, 349 reviews) - Lifetime vehicles sold: 1661 - Recent vehicles sold: 7 - Sales specialties: EQUINOX, SILVERADO 1500, XT4, XT5, XT6 - Call: 810-603-1427 18 great years in the auto business. I love cars, auto shows, and take great pride in our products (and caring for my clients). I’m a Flint native and have a true passion for helping people, especially when it comes to finding a car they’ll love. Recent reviews: - 2026-03-09 | 5.0/5 | Sally T. — Absolutely WONDERFUL! Gary is an incredible salesman, as he is friendly and welcoming! He is intelligent, knowledgeable about Cadillacs and he walked me through the two choices I had, extremely well!. I decided to buy the car that I had leased for three years, as it is in great condition and I love the color besides! Gary gets an A+++++ from me! Thank you soo very much, Gary! Sally Tartoni - 2026-04-09 | 5.0/5 | Mason C. — This was my first time buying a vehicle and it was a great experience. Gary was very kind and listened to what we wanted and got us into the perfect SUV for our family. He answered all of our questions and was able to help us calculate a payment we could afford. Will definitely go back in the future! - 2026-01-01 | 5.0/5 | Tawana M. — Gary is a nice guy. His customer service was superb!! He was very knowledgeable about the vehicle I was interested in and he answered all my questions I had. I’m a forever customer. Thanks Gary. ### Greg Thompson - Profile: [https://alserracadillac.adviserly.com/greg-thompson](https://alserracadillac.adviserly.com/greg-thompson) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (50 ratings, 40 reviews) - Lifetime vehicles sold: 118 - Recent vehicles sold: 10 - Sales specialties: CT5, CT5-V, ESCALADE, XT5, XT6 - Call: 810-603-1878 As a seasoned car sales professional with over 25 years of experience, my passion lies in helping customers find the perfect vehicle to fit their needs.  With a friendly, honest approach, I prioritize building lasting friendships and providing top-notch customer service.  As a husband and proud father of two, I bring integrity, kindness, and a customer-first mindset to every interaction.  Living in Davison, I enjoy spending time with my family, cheering on my daughter in basketball, and supporting my son as a talented cellist.  I am their biggest fan and carry that same enthusiasm and dedication into my work. Recent reviews: - 2026-02-07 | 5.0/5 | Shawn F. — Greg is knowledgeable about the product, was able to answer questions we had, explained the buying/financing process to us, along with completing the paperwork. He was very pleasant to work with, and went out of his way to make sure we were satisfied with our vehicle, by explaining all the different functions etc. He also checked our old, totaled vehicle, and retrieved a house key on the fob. - 2026-03-28 | 5.0/5 | Rex S. — I have been a customer of Al Serra for almost 30 years. Greg was knowledgeable and was easy to work with and understood what I wanted in a truck. Greg got the buying process underway, sales manager Ryan Burge got me a great interest rate, I picked up the truck the next day. In all of my years as a customer Greg was one of easiest sales person I ever dealt with. Thank you Rex S. - 2025-12-19 | 5.0/5 | Nancy F. — Greg Thompson took the time to understand what I needed, walked me through every option without pressure, and explained everything clearly so I always felt confident in my decisions. The entire process was smooth, stress-free, and even enjoyable, which is rare when buying a car! His friendliness, honesty, and attention to detail truly stood out. ### Victor George - Profile: [https://alserracadillac.adviserly.com/victorgeorge](https://alserracadillac.adviserly.com/victorgeorge) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2009-10-01 - Rating: 5.0 stars (821 ratings, 545 reviews) - Lifetime vehicles sold: 1760 - Recent vehicles sold: 12 - Sales specialties: EQUINOX, ESCALADE, XT4, XT5, XT6 - Call: 810-603-1453 I grew up in this business and have enjoyed it. With over 30 years experience, I can appreciate what is important to my customers today. My wife Cathy and I live in Grand Blanc. We have 3 children. I can offer you "the best" automotive experience. Recent reviews: - 2026-03-20 | 5.0/5 | Robert F. — Overall experience has been great, we have been dealing with Vic for years. We have leased a Cadillac for the past seven years, the reason is Vic. It’s kind of a funny story, when I would bring the vehicle we were leasing at the time in for an oil change I would check out the new models and say “Hi” to Vic and two hours later I am driving a newer model Cadillac home. We have leased the XT4, XT5 and our favorite the XT6, which we recently purchased. Thanks Vic - 2026-03-23 | 5.0/5 | Joanne S. — Our experience with Vic was top-notch from start to finish—from finding the perfect car all the way to driving off the lot! He made the entire process smooth and enjoyable. We’ll absolutely be back for future purchases and highly recommend Vic to anyone in the market for a car. Outstanding service all around! - 2026-03-16 | 5.0/5 | Richard Jay M. — Vic George made buying a car genuinely enjoyable. He was kind, patient, and completely pressure free. The kind of salesperson you can actually trust. In fact, I trusted him so much that I bought my Escalade sight unseen. Smooth, easy, and stress free from start to finish. I highly recommend Vic! ### Wade Roberts - Profile: [https://alserracadillac.adviserly.com/wade-roberts](https://alserracadillac.adviserly.com/wade-roberts) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (98 ratings, 65 reviews) - Lifetime vehicles sold: 275 - Recent vehicles sold: 13 - Sales specialties: CT5, ESCALADE, LYRIQ, XT5, XT6 - Call: 810-603-1429 Born in Charlevoix, I grew up in the Burton area. My father, who always had unique cars, drew my attention and passion for vehicles. I have always been highly competitive and learned what "team" means at a young age. Being competitive and having a passion for helping others led me into sales right out of high school. I entered the Car industry nearly five years ago; each day brings excitement! I have a wonderful wife and six children aged 7-21. I enjoy exercise, golf, and any sporting activities I can do in my spare time. Weekend trips up north are always an excellent reset for my wife and me throughout the year! My core strengths are my ability to relate, listen, and empathize, which has led to my success in sales over the years. Recent reviews: - 2026-03-23 | 5.0/5 | Debra K. — Wade did an excellent job! Very knowledgeable of my new vehicle, explained everything in detail.. Took the time to listen and answer all of my questions. Easy in and easy out. When out in the vehicle explaining all of the features, he even noticed a few areas not cleaned to his standards. Rather than ignoring them, he went back into the office returning with a cleaning product and cloth to address the issues! Thanks for having dedicated employees like Wade! Deb and PK - 2025-10-26 | 5.0/5 | Elijah M. — My wife and I purchased a 2025 Jeep Grand Cherokee 4xe and Wade Roberts made the entire experience easy and stress-free. He beat every other dealership’s offer, was transparent on pricing, and never pressured us. We left feeling confident we got the best deal and the right vehicle. If you’re in the market for a new car, go see Wade, you’ll be glad you did. - 2025-11-06 | 5.0/5 | James E. — Wade is a "sales professional" He is responsive, knowledgable and understands the customer requests/needs and provides timely accurate feedback. This was a seamless transaction!! Three and a half business days from our first discussion to driving away with our new XT6! Highly recommend Wade!! ### Connor Fisher - Profile: [https://alserracadillac.adviserly.com/connor-fisher](https://alserracadillac.adviserly.com/connor-fisher) - Department: Service (Service) - Title: Cadillac Service Advisor - Rating: 4.8 stars (1564 ratings, 845 reviews) - Lifetime vehicles serviced: 18379 - Recent vehicles serviced: 237 - Call: 810-603-1452 I am from Grand Blanc and joined the Al Serra Team in 2019. You will find that I am very upbeat and ready to assist you with any of your service needs. You can count on me to be transparent and honest, and my goal is to make sure you are delighted with your service experience. I work toward having repeat business as I want to be your service guy. In my spare time, I enjoy golfing and watching any sports venue. I am a big Michigan State fan; GO GREEN! I also enjoy traveling, and my favorite destination so far has been to Colorado. Recent reviews: - 2026-04-21 | 5.0/5 | Brian P. — Connor consistently delivers outstanding service. He is courteous, respectful, and always goes above and beyond our expectations. We especially appreciate how he keeps us informed with timely text updates throughout the process. He’s knowledgeable, takes the time to answer questions clearly, and explains timeframes and procedures in a way that’s easy to understand. Working with Connor makes the entire experience smooth and stress-free. - 2026-04-20 | 5.0/5 | Ryan C. — Connor was friendly, and the oil change was very quick. He gave recommended maintenance tips, but was not pushy. I will definitely keep taking my car to Al Serra, and would be happy to work with Connor again. - 2026-04-23 | 5.0/5 | Timothy R. — Conner is great. You should be proud to have that type of representation for the Cadillac brand. ### Deon Miller - Profile: [https://alserracadillac.adviserly.com/deon-miller](https://alserracadillac.adviserly.com/deon-miller) - Department: Service (Service) - Title: Cadillac Service Advisor - Joined: 2006-02-11 - Rating: 4.8 stars (4371 ratings, 2353 reviews) - Lifetime vehicles serviced: 35679 - Recent vehicles serviced: 148 - Call: 810-603-3503 From Flint, MI. 10 yrs in Auto. Attended Mott College. Love all things Michigan State. Father of 2 boys. Traveled to Punta Cana & Dominican Republic. Excellent customer service & I never hassle customers. Known as 1st to work & last to leave! Recent reviews: - 2026-04-19 | 5.0/5 | Frank G. — Deon is THE "go to" in the Cadillac service lane. He makes sure that there is no gap with me having transportation when my vehicle needs service. That is one of the primary reasons why the Al Serra Cadillac service lane shall continue to receive high marks from me... It is paramount and a necessity for the brand that customers have the ultimate experience... show room to service lane experience... Deon is an integral part of that experience... EVERY TIME! - 2026-04-04 | 5.0/5 | Robert F. — Excellent, they washed the car for free and I was able to use my rewards points to pay for oil change. - 2026-04-13 | 5.0/5 | Angela K. — Great service. Deon was very pleasant, got my car in quick and service was done in a timely matter. ### Jim Phillips - Profile: [https://alserracadillac.adviserly.com/jim-phillips](https://alserracadillac.adviserly.com/jim-phillips) - Department: Service (Service) - Title: Cadillac Service Advisor - Rating: 4.8 stars (1808 ratings, 1064 reviews) - Lifetime vehicles serviced: 16976 - Recent vehicles serviced: 243 - Call: 810-603-3513 I began working at Al Serra in 2017. I have been in the dealership world for almost 17 years. I have worked in service as a technician for 4 years, in parts for 12 years, and recently moved to a Service Advisor at the Cadillac building.  I have 2 kids, a boy, and a girl, and my weekends are spent making memories with them.  My passions include my family, automobiles, ATVs, and the outdoors. I strive to make all my customers happy with their visit. A trip to the Service Department is not always planned, but it is always an opportunity to help someone through a tough situation. Recent reviews: - 2026-04-13 | 5.0/5 | Julie P. — I always have a great experience when being serviced at your dealership. The appointment is set and the waiting time is always within reason which allows me to return to work when promised. The service manager is very informative and professional. - 2026-04-17 | 5.0/5 | Jennifer R. — Jim is fantastic and a pleasure to work with every time I come in to get my vehicles serviced! He is friendly and keeps me informed on everything that is happening. Service is always done correct and in a timely manner. - 2026-03-31 | 5.0/5 | David G. — Our experience with Jim is always excellent. He is prompt to check us in and keeps us informed as the vehicle is being worked on. Jim is definitely a 10 out of 10. ### Abby Sordyl - Profile: [https://alserracadillac.adviserly.com/abby-sordyl](https://alserracadillac.adviserly.com/abby-sordyl) - Department: Plus (Body Shop) - Title: Assistant Body Shop Manager - Lifetime vehicles serviced: 1706 - Recent vehicles serviced: 2 - Service specialties: RAM 1500, TOWN & COUNTRY, VIBE - Call: 810-853-6251 I joined Al Serra in 2016, but my career in the automotive industry began four years prior. Customers continue returning to me for service because of my easygoing attitude and excellent listening skills. I take the time to listen to every customer's concern and provide the best answer and outstanding service. I love getting to know people and seeing how I can help solve the issues they may be having. I grew up in Winston-Salem, NC. I love to spend time with my family and friends, especially my wonderful husband. Running and being outdoors are some of my favorite hobbies. I'm also a true Duke fan. ### Amanda Banyas - Profile: [https://alserracadillac.adviserly.com/amanda-banyas](https://alserracadillac.adviserly.com/amanda-banyas) - Department: Plus (Body Shop) - Title: Body Shop Manager - Call: 810-603-1834 I joined the Al Serra family in 2017, but my grandfather worked at Al Serra as a salesman for many years. Al Serra is truly like family. I have 22 years of customer service experience and aim to deliver high-quality service to every guest. I am a big fan of the University of Michigan. Outside of work, my life revolves around my daughter. She is an athlete who plays three sports, two of which are travel. That is where much of my time is spent away from work, but I would not change it for the world. This personal commitment helps me understand the importance of time and dedication, which I bring to my role at the dealership. ### Bill Brazeal - Profile: [https://alserracadillac.adviserly.com/bill-brazeal](https://alserracadillac.adviserly.com/bill-brazeal) - Department: Plus (Parts & Accessories) - Title: Buick GMC Cadillac Parts Advisor - Call: 810-953-1797 I have been with Al Serra since 2020, but my dealership experience started in 1987. I take pride in helping technicians solve customers' problems. Outside of work, I like attending sporting events and am a huge fan of our Detroit teams. I also enjoy spending time with my family, especially my six grandchildren. They are the BEST! ### Daniel Garr - Profile: [https://alserracadillac.adviserly.com/daniel-garr](https://alserracadillac.adviserly.com/daniel-garr) - Department: Plus (Management) - Title: Buick GMC Cadillac Service Manager - Joined: 2016-03-01 - Lifetime vehicles serviced: 17756 - Recent vehicles serviced: 8 - Service specialties: EQUINOX, MALIBU, SILVERADO 1500 - Call: 810-603-1437 Have been working with and around cars from age 15 and turned my passion into a great career. I always provide my customers with fast, honest service and am a proud winner of the Al Serra Silver Elite award (2015). I play soccer & baseball and love my strong Irish Heritage (even traveled to Ireland) ### David Jackson - Profile: [https://alserracadillac.adviserly.com/david-jackson](https://alserracadillac.adviserly.com/david-jackson) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1863 - Recent vehicles serviced: 4 - Call: 810-853-6210 As a Body Shop Advisor with three years of experience, I am dedicated to providing exceptional customer service and ensuring the satisfaction of every individual who walks through our doors. My unwavering commitment to open and honest communication has earned me a strong reputation at our dealership, where I am known for my willingness to go the extra mile for both colleagues and clients. Growing up in Clio, Michigan, and graduating from Kearsley High School in 2015, I developed a strong work ethic and a passion for helping others. I believe that a positive attitude and attentiveness to customers' needs are essential for building lasting relationships. By setting realistic expectations and being fully transparent, I strive to create a seamless and stress-free experience for each individual. Outside of work, I am an avid outdoorsman with a love for bass and pan fishing. Recently, I have taken up golf as a second hobby, adding to my enjoyment of exploring the great outdoors. My passion for my career stems from the constant learning opportunities it presents. In the dynamic field of body shop operations, I am continually exposed to new challenges that keep my enthusiasm and motivation high. With my dedication to growth and my commitment to excellence, I am confident that I can make significant contributions to our team and the industry as a whole in the years to come. ### Doug Nolan - Profile: [https://alserracadillac.adviserly.com/doug-nolan](https://alserracadillac.adviserly.com/doug-nolan) - Department: Plus (Management) - Title: Cadillac Sales Manager - Joined: 2005-09-19 - Lifetime vehicles sold: 1656 - Recent vehicles sold: 1 - Sales specialties: ACADIA, ENCLAVE, ENCORE, SIERRA 1500, TERRAIN - Call: 810-603-1805 I married my best friend, and we now have four sons, two dogs, a daughter-in-law, and a beautiful grandson. I have spent most of my life in Genesee County, but have worked in sales around the country for nearly 30 years. I have been a part of the Al Serra sales team since 2005, and know how to set you up with the right vehicle, at the right price and under the terms which are right for you. I am looking forward to earning your business and making a new friend. ### Drew Massey - Profile: [https://alserracadillac.adviserly.com/drew-massey](https://alserracadillac.adviserly.com/drew-massey) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 403 - Recent vehicles serviced: 79 - Call: 810-603-3512 I was born in Saginaw and attended Arthur Hill High School. I then attended Lincoln College of Technology in Indianapolis and acquired my Associate's in Collision Repair and Management. I worked as a Collision Repair Technician and Refinisher in Grand Rapids, MI, from 2012 to 2016. At that point, I enlisted in the United States Marine Corps for a five-year term as a Meteorological and Oceanographic Analyst Forecaster. Upon returning to the civilian sector, I worked for the Graff Davison location, which is when my family and I fell in love with the Davison area. I then joined the Serra Automotive team in Lake Orion shortly thereafter. In April of 2025, I transferred here to Al Serra. I spend the majority of my free time with my fantastic family. I also have various hobbies, including hunting, fishing, woodworking, beekeeping, and more. ### Ed Holmes - Profile: [https://alserracadillac.adviserly.com/ed-holmes](https://alserracadillac.adviserly.com/ed-holmes) - Department: Plus (Parts & Accessories) - Title: GM Parts Manager - Joined: 2003-02-03 - Call: 810-603-1460 I have been with Al Serra since 2003 and in the parts business since 1989. I enjoy spending time with my family, enjoying the outdoors, mountain biking, and off-roading. We have a strong team of parts personnel eager to assist you at Chevrolet, Buick, GMC, Cadillac, and our body shop. ### Ethan Simmons - Profile: [https://alserracadillac.adviserly.com/ethan-simmons](https://alserracadillac.adviserly.com/ethan-simmons) - Department: Plus (Management) - Title: Cadillac Buick GMC Service Manager - Lifetime vehicles serviced: 23611 - Recent vehicles serviced: 28 - Call: 810-603-1840 Hi! I’m Ethan Simmons and you can count on me to always lend a helping hand when you are in need. I joined the auto industry 6 years ago, and have enjoyed meeting new people from all walks of life. Customers like working with me because of my easy-going approach and my outgoing personality. It feels great to educate my clients, answering any questions they have. My hobbies and interests include traveling, basketball, and baseball. Love family time with my wonderful wife and our amazing daughter; my family is my world! Helping others is one of my true passions in life. ### Gidget Phillips - Profile: [https://alserracadillac.adviserly.com/gidget-phillips](https://alserracadillac.adviserly.com/gidget-phillips) - Department: Plus (Parts & Accessories) - Title: Buick GMC Cadillac Parts Advisor - Call: 810-603-1851 Hello, I joined Al Serra Auto Plaza in March 2019. I provide professional care to my customers and their vehicle needs. My automotive experience started at an early age. I enjoy assisting our customers and being with friends and family! I want to thank you for choosing Al Serra Auto Plaza! ### Jennifer Voight - Profile: [https://alserracadillac.adviserly.com/jennifer-voight](https://alserracadillac.adviserly.com/jennifer-voight) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1782 - Recent vehicles serviced: 10 - Call: 810-853-6252 Hi! My name is Jenn. I joined Al Serra in 2023 but have been in the automotive industry since I was 15. My favorite part of my job is the customers. I always take the time to listen to every customer's concerns and help to find the best resolution. I love getting to know new people and learning how to help. Outside of work, I live in Davison with 3 Daughters who keep me busy and on my toes. I enjoy spending as much time with my family as possible. Huge UofM fan!! Go Wolverines ### John Kenyon - Profile: [https://alserracadillac.adviserly.com/john-kenyon](https://alserracadillac.adviserly.com/john-kenyon) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1603 - Recent vehicles serviced: 103 - Call: 810-603-1478 I am new to the Al Serra Auto Plaza family and the automotive industry. However, I have eight years of customer service experience and a passion for the automotive field that goes far back. At age five, I first heard my Grandpa fire up his 1988 Monte Carlo that he drag-raced, and I was hooked right from that moment. In my personal life, I enjoy spending time with friends and family, going to concerts, and watching U of M football on Saturdays and the Detroit Lions on Sundays. I also enjoy NASCAR races. My girlfriend Natalie and I often plan trips to Traverse City. We enjoy the scenery and have recently found a new love of Jet skiing on the Grand Traverse Bay. I am passionate about delivering excellent customer service, so in combination with my passion for the automotive field, I look forward to providing top-tier customer care. ### Kevin Gillman - Profile: [https://alserracadillac.adviserly.com/kevin-gillman](https://alserracadillac.adviserly.com/kevin-gillman) - Department: Plus (Parts & Accessories) - Title: Buick GMC Cadillac Parts Advisor - Joined: 2013-04-20 - Call: 810-603-1872 I work the Retail and Tech Parts counter at the Buick GMC store. I've been a part of the Al Serra team since April 2013, and I bring over 20 years of GM Dealership Parts experience with me. ### Matt Plew - Profile: [https://alserracadillac.adviserly.com/matt-plew](https://alserracadillac.adviserly.com/matt-plew) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1356 - Recent vehicles serviced: 20 - Call: 810-853-6209 A native of Fenton, Mi, I'm married to my wife, Kristin, and we have three children, James, Elizabeth, and Sarah. I have seventeen years of experience in auto repair, four in dealership service departments and thirteen in collision centers. In addition to my professional accomplishments, I was an active member of the Auto Body Advisory Board at Baker College and a current member of the Fenton Little League Board of Directors. I enjoy coaching my children's sports teams and socializing with neighbors and friends when not busy with work or board duties. ### Michelle VanKuren - Profile: [https://alserracadillac.adviserly.com/michelle-vankuren](https://alserracadillac.adviserly.com/michelle-vankuren) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 586 - Recent vehicles serviced: 57 - Call: 810-603-1860 I have been in Retail Management for 25 years, and Customer Service has always been the backbone of my career. I love spending time with friends and family, playing cards, or hanging around a bonfire. I also enjoy playing disc golf in the summer and hunting in the woods in November. I am a big U of M fan (Go Blue) and, of course, the Detroit Lions!! ### Mike Brewer - Profile: [https://alserracadillac.adviserly.com/mike-brewer](https://alserracadillac.adviserly.com/mike-brewer) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Joined: 2013-12-16 - Call: 810-853-6202 I am Mike Brewer. I was born and raised in the Flint area, and have lived in Genesee county my whole life. I have a son who is 18 years old; he just graduated from high school and will be attending college in the fall. I have been in the collision business for over 30 years, and earned state and ICar certifications. I make it a priority to be here for my customers, providing you with world class service every step of the way. ### Ryan Burge - Profile: [https://alserracadillac.adviserly.com/ryan-burge](https://alserracadillac.adviserly.com/ryan-burge) - Department: Plus (Management) - Title: Cadillac Sales Manager - Joined: 2006-11-16 - Lifetime vehicles sold: 940 - Lifetime vehicles serviced: 8989 - Recent vehicles sold: 1 - Recent vehicles serviced: 2 - Sales specialties: ATS SEDAN, CTS SEDAN, ESCALADE, SRX, XT5 - Call: 810-603-1444 I grew up in Flint. I am married with two children. I love to golf, watch football, and college basketball. I have worked in the automotive field for 17 years. I began as a service advisor and later transitioned into sales. My personal goal is to delight every client, every time! ### Shawn Ford - Profile: [https://alserracadillac.adviserly.com/shawn-ford](https://alserracadillac.adviserly.com/shawn-ford) - Department: Plus (Parts & Accessories) - Title: Buick GMC Cadillac Parts Advisor - Joined: 2008-02-25 - Call: 810-603-1462 I've been with the Al Serra Family since Feb 2008. I enjoy spending time with my family and friends and appreciate being part of the Serra Family. It’s been life changing! ### Shelley VanOoteghem - Profile: [https://alserracadillac.adviserly.com/shelley-vanooteghem](https://alserracadillac.adviserly.com/shelley-vanooteghem) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Call: 810-853-6204 I've been in the collision industry for 34 years, bringing my knowledge to Al Serra Auto Plaza in 2022. I enjoy my work and love helping my customers with their collision needs. My father is retired from the Navy, and I grew up traveling the country. Proud mother of one son and three daughters. I enjoy the outdoors and stay busy with my family. ### Wesley Metzger - Profile: [https://alserracadillac.adviserly.com/wesley-metzger](https://alserracadillac.adviserly.com/wesley-metzger) - Department: Plus (Parts & Accessories) - Title: Buick GMC Cadillac Parts Advisor - Call: 810-603-1873 I joined the Al Serra team in October of 2020. I enjoy riding the trails on my dirt bike and hanging out with buddies up north. I look forward to assisting you!