About Gary
18 great years in the auto business. I love cars, auto shows, and take great pride in our products (and caring for my clients). I’m a Flint native and have a true passion for helping people, especially when it comes to finding a car they’ll love.
Customer rating
4.9 / 5 based on 544 ratings (355 written reviews)
Recent reviews
It was a great experience overall.
— Janis R. ,
Gary was awesome from start to finish. He was the first person to greet me and help me find the perfect vehicle. I had been looking everywhere and considering several different brands. He asked if I had ever thought about a Volkswagen. At the time, I was driving an Audi — which is made by Volkswagen — and I really liked it. I had looked at Volkswagens years ago but ended up buying a Hyundai instead. We walked over to the Volkswagen side and looked at a few different options. Gary told me he would run some numbers to see which vehicle would fit my budget best. The next morning, he called and said he thought the Tiguan would be the best option for me. I test drove the Tiguan and absolutely loved it. It checked almost every box for me, and the few things it didn’t have weren’t deal breakers. When I got back from the test drive, I knew it was the vehicle for me. What I appreciated most was that Gary never pressured me. He knew I had been shopping around and wanted to make sure I kept my options open instead of settling. When I told him I loved the Tiguan, he even asked if I was sure before moving forward. Once I said yes, we scheduled a pickup time for the next day. He had all the paperwork ready, so all I had to do was sign. This was honestly one of the best car-buying experiences I’ve had. Car shopping can be stressful, especially when you’re working within a small timeframe like I was, but Gary made the process smooth, pleasant, and pressure-free. I’m so glad I went to Al Serra and met Gary. I will definitely return to him in the future and recommend him to my friends and family. Thank you for making this such a great experience!
— Charlene S. ,
Very pleasant experience with Gary. He was very helpful during the entire decision making and purchasing process with not only getting a new car but with trading in one as well.
— Laura T. ,
Knowledge, pleasant, courteous and most professional.
— Mark B. ,
friendly and professional
— Larry M. ,
Gary was great as always! He makes the buying process easy!
— Jennifer H. ,
This was my first time buying a vehicle and it was a great experience. Gary was very kind and listened to what we wanted and got us into the perfect SUV for our family. He answered all of our questions and was able to help us calculate a payment we could afford. Will definitely go back in the future!
— Mason C. ,
Absolutely wonderful, he’s the best , I refer him to everybody. If I could give him a rating higher than a 10, I would.
— Angela H. ,
Absolutely WONDERFUL! Gary is an incredible salesman, as he is friendly and welcoming! He is intelligent, knowledgeable about Cadillacs and he walked me through the two choices I had, extremely well!. I decided to buy the car that I had leased for three years, as it is in great condition and I love the color besides! Gary gets an A+++++ from me! Thank you soo very much, Gary! Sally Tartoni
— Sally T. ,
Gary was a pleasure to work with..
— Howard S. ,
Specialties
- XT5
- EQUINOX
- XT4
- SILVERADO 1500
- XT6