I am from Grand Blanc and joined the Al Serra Team in 2019. You will find that I am very upbeat and ready to assist you with any of your service needs. You can count on me to be transparent and honest, and my goal is to make sure you are delighted with your service experience. I work toward having repeat business as I want to be your service guy. In my spare time, I enjoy golfing and watching any sports venue. I am a big Michigan State fan; GO GREEN! I also enjoy traveling, and my favorite destination so far has been to Colorado.
4.8 / 5 based on 1689 ratings (927 written reviews)
Excellent. Professional Accurate Efficient. Thorough Very good communication
— Daniel V. ,
Was preoccupied when I pulled in - followed up after the initial contact - was not extremely friendly as I have experienced at the Cadillac desk before
— Janice S. ,
It was good.
— Tonya S. ,
very good
— Oscar B. ,
Connor was very helpful and efficient. He immediately came out to my vehicle when I drove up. From beginning to the end of my visit Connor took good care of me. He explained to me everything that I needed to know and he answered all of my questions. He really knows his stuff. Thank you Connor for making my very first Cadillac service experience a lot less nerve wracking into a more calmer experience.
— Clydie P. ,
Courteous and timely. Very professional.
— Sharon C. ,
Great service!
— Kahlia H. ,
Connor was great to work with. Prompt, courteous and had all the details of the repair available. Nice job.
— Dennis B. ,
Connor has helped me out now 2-3 times. Very polite and professional. I certainly appreciate his attention to keeping me informed. Excellent.
— Kevin R. ,
Professionalism. Dedication to ensuring service was top tier from start to finish. Well spoken. Available throughout the entire process.
— Mickey V. ,